About This Episode
As a business owner, you’re bombarded every day with noise from emails, Slack, DMs, Facebook Messenger, and everywhere else. So how do you deal with the distractions and stay focused on what moves the needle forward? Breanne and Jill will help you learn how to manage and tackle your inbox and incoming messages, so the information is actionable and not just noise. In this episode of the Visionary CEO Podcast, learn how to empower your business and your team to be the point of contact for your customers, rather than you.
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Key Takeaways
· [2:31] Dealing with all the incoming noise in your business from emails, DMs, Slack, WhatsApp, Facebook Messenger, etc.
· [3:30] Rebecca Smith, founder of Complete Performance Coaching, shares how she was being bombarded with incoming noise in her business.
· [4:35] Cutting through the noise and eliminating distractions.
· [5:24] Put the incoming information into the right context so that it’s not noise.
· [6:20] Should you hire an admin for your inbox? Why that only addresses the symptom and not the root cause.
· [12:23] Why the business should be getting the emails, not you personally.
· [17:07] Keila Hill-Trawick of Little Fish Accounting shares how she transitioned her clients from contacting her directly to contacting her business.
· [16:19] Breaking out of personal emails and into shared support accounts or help desk tools.
· [23:15] Empowering your team to take ownership of the emails.
· [24:12] Let Breanne and Jill know how you triage your inbox on Instagram or Facebook, use #VisionaryCEOPodcast!
Mentioned in This Episode
· http://completeperformancecoaching.com
· https://www.littlefishaccounting.com
Production for Visionary CEO Academy Podcast is provided by Podcast Taxi.