“This for us was not just an exercise in how can we make more money. It’s never been only about that for us. That is a part of it, but it was more than that for us.

“It was how can we have happier staff, how can we be more efficient, how can we be greater leaders in this industry at what we do and how we’re perceived. All of those things have really started to come to fruition.”

“Someone just asked me if my biz could run without me. I proudly answered yes! I spent 6 months last year learning how to NOT be my biz, putting people and systems and coaches in place, so I can be the CEO and the visionary. That felt like a hugely successful win today!”

“I readily admit that I was doing things that were not a good fit for me. I was doing them because I didn’t have anyone else to do them, and hiring them out was too overwhelming.

“But now, I have so much peace of mind knowing that I have people to do these things. My business has become something I love, instead of something that is constantly hanging over my head or sitting on my shoulders.”

“I was so stuck in the day to day. Even just the thought of bringing on a new client was enough to make me say, ‘Oh, God, I don’t know if I can do this.’

“Now I’ve got a full-time account manager and we’re almost ready to hire another person part-time. I keep thinking, ‘I should be working more, because we’re bringing in so much more money.’ But that’s the goal, right?”